Contact us

Questions about the register, participation or a published entry?

General enquiries

Email: enquiries@zakrila.com

Post: Zakrila, 1 Saxon Reach, Cliffsend, Ramsgate CT12 5HQ

We aim to respond within 24 hours.

Complaints and corrections

Email: complaints@zakrila.com

If you believe an entry is inaccurate, or you wish to dispute a published status, use the correction and dispute route.

Complaints and corrections

Data protection

To exercise your rights under data protection law, email dataprotection@zakrila.com or write to the address above.

Media enquiries

Email: media@zakrila.com

Safeguarding concerns

The Zakrila Index does not investigate safeguarding concerns and cannot receive case information. If you are worried about a child or adult at risk, contact the organisation's safeguarding lead, your local authority, the NSPCC helpline on 0808 800 5000, or the police. In an emergency call 999.

Frequently asked questions

No. It records whether time-bound safeguarding governance conditions are currently evidenced. It does not certify that an organisation is safe.

Withheld means the conditions for Present are not established, are no longer current, remain incomplete, or cannot be displayed. It commonly applies to newly registered organisations that have not completed a first confirmation cycle. It is not a finding of wrongdoing.

Participation is voluntary. An organisation that has not registered does not appear.

No. Fees cover participation only. Status is computed from recorded governance events.

No. It does not request or accept them.

Use the correction and dispute route on the Complaints and corrections page.